There’s a lot of recruiters out there. And just like with almost anything else, it’s a spectrum. Whether you’re in Birmingham, Brooklyn or Belgium, you’ll probably find recruiters who love their jobs, recruiters who love their income and recruiters who don’t love anything at all.
So what defines a recruiter as ‘good’? It’s all down to personal preference – on the client side, some people like value, some people like fast, some people like quality, but everyone likes all three at once (hint: that’s us). Candidate wise, everyone has an individual ideology of how they like recruitment agencies to communicate and operate with them: because of that, it’s important that an agency is flexible and works with each of their candidates and their lifestyles.
Here’s our take on the Good, the Bad and the Ugly of the recruitment world.
Justice. Nameless, calm and stoic, this recruiter knows what they’re doing, and they work magic behind the scenes. Driven by a rational mind and a strong moral compass, they trust their clients and believe in their candidates. All they ask is that their clients trust them back and their candidates are as honest as they are.
The reward for working with a recruiter like this is a placement that works in everyone’s best interest: a candidate who is keen to work and interested in the role, and a client who gets what they paid for and more.
They’ll work with you to get what’s right for you – candidate or client, their agenda is YOUR agenda.
Bad news. They have a reputation that sort of floats around, but you’re not 100% sure that they’re as bad as you hear. But what can make them a bad apple?
The attitude that drives them is often the same attitude that leads to your disappointment: commission, by any means necessary.
Commission by any means necessary usually means a placement by any means necessary. If you’re a client, ‘any means necessary’ could mean lying about candidates that are sent to you. And if you’re a candidate? The role could be completely false or misleading. It does happen, sadly.
You won’t necessarily be heard if you complain either. You may end up being more of a placement machine than a career-seeker. You’ll receive roles that you won’t enjoy or want. As a client, you’ll receive CVs that seem totally irrelevant to the role you’re hiring for. If you aren’t a regular client, you might not even get the best of the bunch – they could be in favour of the more regular customers.
Oh, bless ’em. The recruiter who has their heart in the right place, but the same can’t be said for their brain. Either through overconfidence or ignorance, these recruiters can often misunderstand or misinterpret job descriptions.
Equally so, they might have a little TOO much faith in their candidates sometimes. Does “He doesn’t have a forklift license but he insists can do it!” sound familiar? You’re working with the Ugly, my friend.
Easily swayed by emotion and charm, this kind of recruiter can end up as ‘yes men’, promising too much to either side (or even both of them). Promising too much will eventually lead to miscommunication and high expectations, and someone always ends up getting hurt in the end.
And if I remember anything from The Good, The Bad, and The Ugly, it’s that you don’t want to be one of the ones who gets hurt.